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Legal & Privacy CharterLast Updated: March 2026 • Production Edition

Privacy Policy & Data Sovereignty

OtakuBazaar is engineered to protect collector anonymity and transactional integrity. We uphold the strictest standards of data minimization, transparent processing, and zero third-party data monetization.

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Data Sharing Constraint: We Never Sell Your Data

OtakuBazaar does not sell, rent, license, or monetize your personal data to advertisers, data brokers, or third parties under any circumstances. Personal information is strictly utilized to authenticate your identity, facilitate peer-to-peer escrow settlements, schedule verified couriers, and arbitrate physical inspection disputes.

1. Information We Collect

We minimize data collection to what is essential to secure authentic anime collectible trades:

  • Account & Profile Identity: OAuth authentication records provided through NextAuth (Discord, Google) including name, avatar, and email address.
  • Escrow & Transaction Data: Double-entry ledger entries, negotiated offer amounts, 15-minute checkout reservation locks, and cryptographic order tokens.
  • Dispute Verification Media: Unboxing inspection videos, photos, and condition assessments submitted during the 48-hour escrow window.
  • Collector Communication: Real-time post-bid messages exchanged between buyers and sellers within the platform chat.

2. Integrated Infrastructure: Razorpay & Shiprocket

To provide institutional-grade escrow and secure fulfillment, OtakuBazaar integrates with regulated external service partners:

Razorpay Payment Aggregator

Payment processing, UPI payouts, and escrow fund holding are handled via PCI-DSS compliant Razorpay APIs. OtakuBazaar never stores raw credit card details or bank account passwords on internal servers.

Shiprocket Logistics Network

Insured shipping labels, courier tracking AWBs, and automated reverse pickup for verified dispute returns are orchestrated through Shiprocket. Only delivery address and contact name are transmitted to fulfill transit.

3. Cookies & Tracking Consent

OtakuBazaar utilizes cookies solely for essential session integrity, concurrent reservation lock prevention, and user preference storage (such as theme and Katana sound effects). We adhere to explicit opt-in standards: analytical cookies require your express 'Accept' choice via our compliance banner. You may decline non-essential cookies without losing access to browse or purchase.

4. Data Deletion & Permanent Erasure

Every collector has the unencumbered right to request permanent erasure of their account data. Initiating the 'Delete Account Data' procedure from the Settings Modal or Profile Hub executes an atomic deletion across our PostgreSQL database, wiping chat history, session tokens, and personal credentials in compliance with applicable data protection laws.

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OtakuBazaar Support Desk

OtakuBazaar operates as a verified collector marketplace featuring 15-minute concurrency locks, 48-hour inspection escrow vaults, and insured end-to-end logistics.

Razorpay Escrow VerifiedShiprocket Insured Transit

Registered Corporate Entity

OtakuBazaar Technologies Pvt. Ltd.

4th Floor, Akihabara Gateway Arcade,
100-Ft Road, Indiranagar,
Bengaluru, Karnataka 560038, India

CIN: U72900KA2026PTC184920

Contact & Grievance Redressal

Customer Support: support@otakubazaar.com

Grievance Officer: Haruki Tanaka

Grievance Desk: grievance@otakubazaar.com

Response Turnaround: Within 24-48 Business Hours

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© 2026 OtakuBazaar Technologies Pvt. Ltd. All rights reserved.